Network America Support

Network America places a heavy focus on supporting the customer.

We offer support via our Technical Support System. Our Technical Support System is an enhanced Telephone support system. No logging a call into a first level help desk here, instead you open a ticket and then speak directly to the same highly skilled engineers that perform the deployments.

In addition, our engineers have access to Engineering and Development level support at our partners to expedite bug-fixes and enhancement requests.

Many of our clients use their Technical Support for issues other than Technical Support, such as: